Difficult conversations are, well, difficult. And we all crave tactical advice about how to handle them, what to say, and what not to. But the primary predictor of success in a crucial conversation has less to do with how you use your mouth, and much more to do with what you do before you open it. There are several things you can do to prepare for any type of tricky conversation, whether it’s delivering tough feedback or negotiating a new role. First, connect with your real motives. Ask yourself: What do I really want for me? For the other person? For the relationship? For other stakeholders? Then, recognize and challenge the stories you tell yourself. Turn yourself from a victim to an actor. Turn the other person from a villain to a human. Also, gather the facts about the situation and don’t by sharing your conclusion. Share the facts and premises that led you to your conclusion. Lay out your data. Explain out the logic you used to arrive where you did. Lastly, be curious. Think through your position enough to have confidence that it has merit. But also muster enough humility to be interested in any facts or logic that might improve your conclusion.
I was in denial for about a year and a half before I admitted that I needed to fire Randy.
See The Original Blog:
https://hbr.org/2018/07/youre-never-going-to-be-caught-up-at-work-stop-feeling-guilty-about-it?fbclid=IwAR2ukGgn-EWBC97nrvPHTeDsju2KyvuOX8waFrkvB41_R7GqGt987WvGcWM
