John* was doing his best to be calm, but his frustration was palpable. Jeanine was explaining that there was little chance her group was going to make the numbers for this quarter. “Honestly?” she said. “The numbers weren’t realistic to begin with. It was really unlikely that we were going to make them.”
See The Original Blog:
https://hbr.org/2016/01/the-right-way-to-hold-people-accountable?fbclid=IwAR1OBoSSOBf9iwy9hYGbkVU_4-kKPDdS6WY0OGXczPxvYxOQmk-PKJW8PfA
